Request your transfer
Four steps, under a minute. You see the price and the route as you fill it in, and you can pay by card without leaving the site. The request is recorded as an advance booking, as Spanish private hire rules require.
- 1Journey
- 2Details
- 3Your details
- 4Payment
Where are we going?
We pick up in Cuenca and across the rest of Castilla-La Mancha.
Any destination in Spain, long distance included.
Cancellations
Free more than 24 h in advance: full refund. Between 24 h and 3 h before pickup, 50 % is refunded. With less than 3 h there is no refund, because the slot can no longer be given to anyone else. For a no-show there is no refund. Tips are always refunded in full.
Waiting time
Waiting starts when the driver reaches the pickup point, not at the booked time: if the driver is late, you do not pay for those minutes. 10 minutes are included at a normal pickup and 45 at an airport or station. Beyond that, 28.00 € per hour of waiting, charged by the minute: it is not rounded up to the hour. After 25 minutes of waiting the service may be recorded as a no-show, with the corresponding cancellation policy.
Paperwork
Every trip runs under a valid Spanish VTC authorisation, with the route sheet issued and filed before it starts.