VTC fleets in Cuenca: few cars and many kilometres, the Fernando Zóbel station, two airports to choose from, and how the fleet's jobs are assigned and paid

Where should the cars be in a province like Cuenca?

At three points far apart from each other. The capital, with the Fernando Zóbel station seven kilometres out and no rail link, the Virgen de la Luz hospital, the old town closed to traffic during Holy Week and San Mateo and the tourism of the Ciudad Encantada and the Serranía; from there come the short high-speed connections and the hospital jobs with a wait. Tarancón and the Mancha Alta, an hour from Madrid along the A-3, where the long transfers to Barajas and Atocha and the Fernando Zóbel connections from Huete and Horcajo start. And the Manchuela of Motilla del Palancar and Quintanar del Rey, which looks to Valencia and Manises along the A-3 and to Albacete along the A-31, with the Mancha conquense — Mota del Cuervo, Las Pedroñeras, San Clemente — in the middle, far from everything.

The reference figures are the engine's and the ones the customer sees: San Clemente to Fernando Zóbel, 109 km from 144,63 €; Tarancón to Barajas, 93 km and about 67 min, from 130,49 €; Cuenca to Manises, 193 km; Cuenca to Manises, 193 km from 245,17 €; Las Pedroñeras to the Virgen de la Luz hospital, 112 km. Almost all of it is kilometres: in Cuenca a car does fewer and longer jobs than in any other province of the region.

How does a job enter the panel, and how is it assigned?

The customer books at a fixed price and the job enters the zone's queue. The fleet sees it in its partner panel with the amount it will be paid and accepts it for one of its cars, assigning it to a specific driver or letting the first free one of its own take it; the driver carries it in the app — navigation, states, trip sheet generated before departure — and the fleet sees the status of all its jobs, which car is on each and what is unassigned. In a province of distances, what counts most in the panel is notice: long jobs are booked days ahead and let you position the car where it belongs the night before, and the high-speed connections carry the train number and the app follows delays.

The network's three rules are not negotiable: the fixed price agreed with the customer is what is charged, with no on-board surcharges; the pickup time is the one paid for, with the published courtesy wait; and no car solicits at the Fernando Zóbel taxi rank or on the street, because the service is always pre-booked. A fleet that misses a pickup without warning loses priority, and the customer, who has paid in advance, is served by another car. In winter the Serranía has ice and snow: mountain jobs are confirmed the day before and, if a road is closed, the customer is told through the app rather than being let down.

How does the fleet get paid, and what about jobs to Madrid and Valencia?

Into its own bank account: the customer pays by card when booking and the amount lands in the fleet's Stripe Connect account with the published commission — 15% of each job — separated in the same movement; cash collected on board belongs to the fleet and is deducted from the next settlement. Every Monday the weekly summary arrives with every job, its amount, the commission and the tips, which belong to the drivers and carry no commission. Non-payment is not the fleet's risk: the job performed is settled even if the customer does not show, and late cancellations are paid under the published policy.

Jobs ending in Madrid or Valencia are legal under a Castilla-La Mancha authorisation because the origin is in the province; what does not fit is stationing cars for jobs originating in the Community of Madrid or the Valencian Community beyond the share the ROTT allows, and both require their own register from anyone operating with origin there. The return with a customer coming back to Cuenca from Manises is a job ending in the province and is booked as such. Anyone who prefers to keep their own customers and prices has the other formula, the platform as a tool for a fee per licence per month, which the fleets page explains and which is not on sale yet.

What does the fleet-management software do in a province of kilometres?

Above all, tracking the kilometres and what they cost. In Cuenca each car covers more road than in any other province of the region, and that changes fuel, maintenance and tyres: the software records them per vehicle, together with expiry dates for roadworthiness tests, insurance, authorisation, transport card and drivers' licences, Barajas and Manises tolls and parking, claims, income from every platform the fleet works with and the split with each driver according to their agreement. It warns before anything expires and produces the month's result per car, which is what tells you whether the Tarancón car pays off. It is included for partner fleets and those in the partners network; a fleet that does not work with the platform can subscribe on its own, by the month.

What paperwork does joining require, and how do you start?

Valid VTC authorisations in the fleet's name, passenger-cover insurance for each vehicle, the roadworthiness test and registration document, and the drivers' licences; the platform checks them at sign-up, watches the expiry dates and generates the trip sheet and the filing with the national services register before each job for every car. The application is sent from the fleets page or the partners and operators page with the number of authorisations and the areas — the capital, Tarancón, La Manchuela or all — and sign-up opens the fleet's panel and its payment account.

Frequently asked questions

Sources

• Ministerio de Transportes · arrendamiento de vehículos con conductor (VTC): autorizaciones y Registro de Comunicaciones (consulted on 27 October 2026)
• BOE · Reglamento de la Ley de Ordenación de los Transportes Terrestres (ROTT): origen de los servicios de VTC (consulted on 27 October 2026)
• Adif · estación de Cuenca-Fernando Zóbel: situación y accesos (consulted on 27 October 2026)
• Stripe · Connect: cobros a cuentas de terceros y comisiones de plataforma (consulted on 27 October 2026)